FAQ's
1 Shipping and Return
1.1 What do I need to purchase a firearm?

It's important to know that their are two types of firearm licenses in Canada. 

Non-Restricted License:

Will enable you to purchase a non-restricted firearm are ordinary rifles, shotguns, or combination guns that are not listed as prohibited or restricted.

Restricted License: 

Will enable you to purchase a restricted firearm like most handguns, semi-automatic centerfire or shotgun with a barrel length less than 18.5 inches and a rifle or shotgun that can fire when the overall length is reduced by folding or telescoping to less than 26inches.

 

These regulations are constantly changing.

Please go to https://www.rcmp-grc.gc.ca/en/firearms/classes-firearms#nr

1.2 How long to do have to return an item?

We do not accept any returns on firearms, ammunition, powders, gift cards and special orders. Sale items are also final sale.

Our return policy last 14 days (from the received date). In order for us to accept the item, it must be in a new, unopened condition and returned along with the return number provided by RRO.

If you are having problems, email us at [email protected]doors.com 

1.3 How long does it take to ship a restricted firearm?

Before sending your firearm, it must be registered and the transfer of ownership must be completed and processed by the RCMP. It can sometimes take a few weeks but can also be as quick as a few days. If a problem arises you will be contacted by the CFO or RRO.

1.4 I just placed an order, can I cancel it?

If the order has not been shipped yet, you may cancel but please note that it might subject to a restocking fee.

2 Courses
2.1 Do you offer the Hunter Safety Course?

At the moment, we do not. We hope that this will change in the near future. In our website footer, we have provided you with the Manitoba Hunter Safety website link. All the information you need is available there.

2.2 Can I take the Restricted Course without taking the Non-Restricted Course first?

No. Please do not register for the Restricted Course if you did not take the Non-Restricted Course first. 

      1. Non-restricted Course then,
      2. Restricted Course
3 Passport Photos
3.1 Do I have to make an appointment to get my passport photo taken?

No, you do not. Their will be someone there to help during business hours. It takes about 5 minutes to complete. 

3.2 Do you take PAL license and Metis photos as well?

Yes, we do!

4 Used Firearms
4.1 Can I return a used firearm if I'm not pleased with it?

Unfortunately not.  All used firearms sales are final. If you have any questions, we will do our best to answer them before it is purchased.

5 Ordering online
5.1 I'm not comfortable ordering online, can I phone in an order?

We strongly encourage online orders this way we can track our order through the tracking information provided by the shipping company. Online orders are safe and easy. We do take phone orders if that's your preference.

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